Privacy Policy

HyperChimp Solutions (“HyperChimp,” “we,” “us,” or “our”) is a web design and development studio operated by Hyper Chimp Solutions LLC. This Privacy Policy explains what information we collect when you visit hyperchimp.com, contact us, or use the tools on this site, how we use that information, and the choices you have.

By using this site you agree to the practices described here. If you do not agree, please do not use the site.

1. Information we collect

We collect three categories of information:

• Information you provide. When you fill out our contact form, message us through the chat widget, or reach out by email or phone, we collect the details you send us — typically your name, email address, and a description of your project (including any service type or budget range you select).
• Information we collect automatically. Standard server log data when you load a page (IP address, browser type, pages visited, referring page, and timestamps) and a small amount of browser storage used to remember your light/dark theme preference. We do not run third-party advertising or analytics trackers on this site.
• Free site checkup tool. When you use the free website checkup, the public website address you enter is sent to Google’s PageSpeed Insights API to generate the performance report. We do not store the report against your identity.

2. How we use information

We use the information we collect to:

• Respond to your inquiry, answer questions, and prepare quotes;
• Provide, schedule, and communicate about the work you engage us for;
• Operate, secure, debug, and improve this website;
• Detect and prevent fraud, abuse, or security incidents;
• Comply with our legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not share it with third parties for their own marketing or advertising.

3. How we share information

We share information only in these limited situations:

• Visible Office. Our contact form and chat widget are powered by Visible Office, our own customer-conversation platform (also operated by Hyper Chimp Solutions LLC). Messages you send through them are received and stored in our Visible Office workspace so we can reply.
• Service providers.Vendors who process data on our behalf — such as our website hosting provider and Google’s PageSpeed Insights API for the checkup tool.
• Legal and safety. When we reasonably believe disclosure is required by law, subpoena, or to protect the rights, property, or safety of HyperChimp, our clients, or the public.
• Business transfers. In a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.
• With your direction. When you ask us to share information with a specific recipient.

4. Cookies and similar technologies

We use only first-party, essential browser storage — for example, remembering your theme preference. We do not use advertising cookies or cross-site tracking. You can clear or block storage through your browser settings; the site will still work.

5. Data retention

We keep inquiry and project-related information for as long as needed to respond to you, deliver and support the work, and meet our legal, tax, and accounting obligations, after which we delete or anonymize it. You can request earlier deletion at any time (see Section 7).

6. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No system is perfectly secure; please contact us immediately if you suspect a problem.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, to opt out of its sale or sharing (we do neither), and to withdraw consent. To exercise any of these, email hello@hyperchimp.com. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.

8. Children’s privacy

This site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact us and we will delete it.

9. International users

HyperChimp Solutions is operated from the United States. If you contact us from outside the U.S., you understand that your information will be processed in the U.S. under U.S. law.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will update the “Effective” date above and, where appropriate, post a notice on this site.

11. Contact us

Questions about this Privacy Policy or our data practices? Reach us at hello@hyperchimp.com or by mail at:

Hyper Chimp Solutions LLC
d/b/a HyperChimp Solutions
2108 N Street, #9804
Sacramento, CA 95816
United States